We Fix It Or It's Free
Any service call performed by Hicks Telecom will result with the original reported problem repaired, or no labor charges for the additional service calls will be applied.

This offer does not apply to service calls on equipment which parts and or services are no longer available.

Troubles due to a lack of customer's training, or improper understanding of the capabilities or limitations of their equipment, are not covered.

If we cannot diagnose the problem within one hour, we will wave the labor charge.

A trouble which is not present or can not be reproduced at time of service call, is not covered by this offer.

Sorry to say: If it aint broke, we can't fix it.
If this happens a $15.00 fuel charge may apply.