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We Fix It Or It's Free

Guarantee

Any service call performed by Hicks Telecom will result with the original reported problem repaired, or no labor charges for the additional service calls will be applied.

This offer does not apply to service calls on equipment which parts and or services are no longer available.

Troubles due to a lack of customer's training, or improper understanding of the capabilities or limitations of their equipment, are not covered.

If we cannot diagnose the problem within one hour, we will wave the labor charge.

A trouble which is not present or can not be reproduced at time of service call, is not covered by this offer.
( If it aint broke, we can't fix it. - $15.00 trip charge may apply. )